November 30, 2020
USFA NFIRS 5.0 Active Vendor
Company Information

FireTools Software is a product of Business Micro Resource Corporation, established in 1988. Development of FireTools began in 1990 with the customer base limited primarily to Michigan fire departments until 1999. Initially, FireTools was a DOS program. During the 1990s, FireTools was expanded to include thorough modules for Site Records, Incident Reporting and Personnel Records (with training records).

FireTools went "National" in 1999 with the introduction of the Windows version and the NFIRS 5.0 version of the Incident Reporting System module. An Equipment Record System module was added in 2003. All modules have been enhanced over the years and now include features that are made available by competitors as extra cost options.

The development team at FireTools follows a rigid set of rules to assure product satisfaction. It not only must meet the customer's record keeping and reporting requirements, it must be easy to use while doing so. Customers who have switched from competing brands tell us it takes half the time to complete an incident report with FireTools than it did with the prior product.

Product development is an on-going process and we are committed to keeping FireTools current with USFA NFIRS 5.0 specification and continuing program enhancements. Updates are distributed to all FireTools customers at least once a year to correspond with USFA changes and oftener, when appropriate.

Contact Information

FireTools Software
Business Micro Resource Corp.
429 Dale ST (UPS and FedEX only)
P O Box 172 (US Mail Address)
Flushing, MI 48433

Voice Telephone: (810) 659-6590
FAX and email: Please call for FAX number or email address.

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